Terms & Conditions

1. Acceptance of Terms

By accessing or using our website at nanodxcorp.com, placing an order, or otherwise engaging with NanoDx, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our website or services.

You represent that you are at least 18 years of age and have the legal authority to enter into this agreement. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. Prohibited behavior includes:

• Attempting to gain unauthorized access to any part of the site, servers, or databases
• Introducing viruses, trojans, worms, or other malicious code
• Scraping, crawling, or harvesting content without written permission
• Reproducing, duplicating, copying, or reselling any portion of the site
• Using the site to transmit unsolicited commercial communications
• Impersonating NanoDx, its employees, or other users

We reserve the right to suspend or terminate access to any user who violates these rules.

3. Accounts & Security

To access certain features — including ordering, technical documentation, and account dashboards — you may be required to register an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password confidential and not share it with anyone
• Notify us immediately of any unauthorized use of your account

You are responsible for all activity that occurs under your account. NanoDx is not liable for any loss arising from your failure to safeguard your credentials.

4. Orders & Payment

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability or pricing errors
• Suspected fraud or unauthorized transactions
• Export control or regulatory restrictions
• Failure to meet our minimum order requirements

Prices are listed in US Dollars (USD) and exclude applicable taxes, duties, and shipping unless otherwise stated. Payment must be received in full before shipment. We accept major credit cards, wire transfers, and approved institutional purchase orders.

5. Shipping & Delivery

NanoDx ships worldwide from our facility in Bradenton, Florida. Shipping times are estimates and not guarantees. Title and risk of loss pass to you upon delivery to the carrier.

Certain products — including biological reagents and nanomaterials — may require cold-chain shipping, specialized packaging, or import permits. You are responsible for ensuring compliance with all import regulations in your jurisdiction.

6. Returns & Refunds

Because our products are used in sensitive research applications, we cannot accept returns of opened or thawed items. Unopened catalog products may be returned within 14 days of receipt, subject to a 20% restocking fee and prior authorization.

Custom-synthesized materials, conjugated products, and assay-development services are non-refundable. If a product is defective or does not meet its published specification, contact us within 7 days of receipt and we will replace it or issue a credit at our discretion.

7. Product Use Restrictions

Research Use Only. Unless explicitly stated otherwise on the product label or datasheet, all NanoDx products are sold for research and further manufacturing use only. They are not intended for direct human or animal therapeutic, diagnostic, or household use without appropriate regulatory clearances.

The purchaser is solely responsible for:

• Complying with all applicable laws and regulations (FDA, EMA, IVDR, CLIA, etc.)
• Obtaining any necessary licenses, permits, or approvals
• Performing their own validation studies for their intended application
• Safe handling, storage, and disposal of products

8. Intellectual Property

All content on this website — including text, graphics, logos, images, product names, documentation, and software — is the property of NanoDx Corp or its licensors and is protected by United States and international copyright, trademark, and trade secret laws. See our Intellectual Property Policy for full details.

9. Third-Party Links

Our website may contain links to third-party sites. These links are provided for convenience only. NanoDx does not endorse, control, or assume responsibility for the content, privacy practices, or accuracy of any third-party site. Accessing third-party sites is at your own risk.

10. Warranty Disclaimer

Except as expressly stated in writing, all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. NanoDx does not warrant that the website will be uninterrupted, error-free, or free of viruses.

11. Limitation of Liability

To the fullest extent permitted by law, NanoDx Corp shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising out of or related to your use of our website, products, or services.

Our total aggregate liability for any claim shall not exceed the amount you paid to NanoDx for the specific product or service giving rise to the claim, or USD $1,000, whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless NanoDx Corp, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of:

• Your violation of these Terms
• Your misuse of NanoDx products or services
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable laws or regulations

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles.

Any dispute arising under these Terms shall be resolved through good-faith negotiation first. If unresolved, disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Manatee County, Florida.

14. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms? Reach out to us: